You have the right to:

• Know what financial assistance is available, including information on all Federal, State, and institutional financial aid programs.
• Know the deadlines for submitting applications for each of the financial aid programs available.
• Know the cost of attending the institution, also the school's refund policy.
• Know the criteria used by the institution to select financial aid recipients.
• Know how much the school determines your financial need. This process includes how costs for tuition and fees, room and board, travel, books and supplies, personal and miscellaneous expenses, etc., are considered in your budget.
• Know how much of financial need, as determined by the institution, has been met.
• Request from the Financial Aid Office an explanation of the various programs in your student aid package.
• Know how the school determines whether you are making satisfactory progress, and what happens if you are not.
• Appeals any decision in your case you feel is unfair or any policy for which an exception may be necessary.